Store Policy

Processing Time
Most orders are processed within 2–4 business days. Custom or large orders may take longer—we’ll keep you updated.

Shipping
We ship nationwide via USPS, UPS, or FedEx. Tracking info is sent as soon as your order ships.

Returns & Refunds
Due to the custom nature of our products, all sales are final.
If there’s an error on our end, we’ll reprint or refund—no problem.

Cancellations
Orders can be canceled within 1 hour of purchase. After that, production may already be underway.

Design Proofs
Proofs are available upon request. We recommend reviewing them carefully to avoid any issues.

Contact Us
Questions or concerns? Reach out at info@thesignroom.us — we’re here to help.